- Using Special Watermarks in GrabzIt
Special Watermarks are built into GrabzIt's system that allows users to add special functionality to captures, such as a time-stamp, browser window or custom text.
- How to create High Definition Screenshots?
Use GrabzIt's API to create high definition screenshots, with four times the usual number of pixels of websites and HTML captures. Additionally a section of a page can be targeted this is then zoomed into to make a HD screenshot.
- How to save a JavaScript Screenshot?
Find out how to save screenshots on the server side that have been created in the browser using our JavaScript API.
- Why are the screenshots not returned in the same order I request them in?
Confused why your screenshots are not returned in the order you requested them when using the asynchronous method, this article explains why this can occur.
- How do you take a capture a populated form in JavaScript?
How to take a screenshot of a form after it has been filled in by the user, using the JavaScript API.
- Use Geo-targeting to create captures even faster
Using geo-targeting to choose, which capture service to use means GrabzIt can create captures even faster.
- What browser does GrabzIt use to take the screenshot?
Find out about our customized browser software we use to take screenshots.
- You are trying to use a Callback URL that does not exist! Please enter a URL that is both absolute and public
This article explains what the not accessible URL error is and how to solve it.
- How do you dynamically set the URL in the JavaScript API?
An explanation of how to set parameters in the JavaScript API once the page has loaded.
- How do I change a filename of a screenshot with GrabzIt's API?
This article explains three different approaches to changing the filename of a screenshot using our API.
- How do I associate a user with a screenshot?
GrabzIt supports passing custom ids with screenshot requests, this article explains how the custom ids can be used to associate a user with a screenshot.
- How do I change the width and height of a screenshot?
Instructions on how to change the width and height of a screenshot.
- You are trying to take a screenshot of a URL that does not exist
An explanation of the URL does not exist error and how to solve it.
- How to setup your GrabzIt Demo
Follow these simple instructions on how to quickly setup and use your GrabzIt Demo.
- Do you support Flash?
How our screenshot service works with web pages containing Flash.
- Do you support WOFF fonts?
How our screenshot service works with WOFF based fonts.
- Does GrabzIt work with charting software?
If you have some on-line charting software you want to take a screenshot this article explains the caveats.
- Can you set a image to be XX Dots Per Inch (DPI)?
How the Dots Per Inch in a image applies when handling screenshots.
- Is SVG supported?
How our screenshot service handles SVG elements within web pages.
- Screenshot Mobile Websites
How the GrabzIt API and the Online Screenshot Tool can be used to screenshot websites as a mobile or tablet device.
- Do you support Credit and Debit card payments?
How to pay for your GrabzIt package using Debit or Credit card.
- Can I get a free trial of GrabzIt?
Find out how you can use the full features of GrabzIt for free.
- Using CSS Selectors in GrabzIt
How to use CSS selectors in the target element, hide element and wait for element features of GrabzIt's capture API.
- Why do captures not appear the same as in the browser?
How to make the capture GrabzIt generates match what is shown when your target URL or HTML is rendered in Chrome.
- What MIME type should I use for my Capture?
Every different file type has an associated MIME type that tells the browser how to deal with it. This article says what MIME type you need to use when serving a Capture to your users.
- Verifying the integrity and time an archived capture was created
How to prove when a capture was created and that it has not been altered since
- May I include GrabzIt in my commercial application?
Find out what GrabzIt's policy is on commercial applications.
- How to post to a form and screenshot the result?
Learn how to post to a HTTP form and screenshot the result using GrabzIt's API.
- Adding Page Breaks to PDF and DOCX documents
When converting raw HTML or web pages to PDF or DOCX, page breaks can be added to the documents by specifying the correct CSS.
- Blocking Adverts on Web Screenshots
Find out how to remove adverts from web screenshots with GrabzIt's API's.
- Invalid Callback URL. Please provide a valid web address.
This article explains how to fix the Invalid Callback URL. Please provide a valid web address error.
- How do you alter a scrape using GrabzIt's Web Scraper API?
If you need to more tightly integrate GrabzIt's Web Scrapes into your application, you can do so programmatically using GrabzIt's Web Scraper API.
- How to add headers and footers to DOCX and PDF documents?
Find out how to create templates that can be then added to DOCX and PDF documents through GrabzIt's API.
- Retrieval Methods for GrabzIt's API
Find out how you can use the retrieval methods provided by the GrabzIt API to automatically download captures.
- How do I enable user cookie behavior?
Make GrabzIt captures work the same way as a users browser, keeping the cookies between different requests.
- Can GrabzIt's JavaScript API be used on HTTPS websites?
Find out how to use GrabzIt's JavaScript API on websites using HTTPS.
- Export Captures to Amazon S3, FTP and more
Create a export URL that can be used to export captures directly from GrabzIt to either Amazon S3, Dropbox, FTP and WebDav.
- How to protect the content of captures?
Sometimes you want to create captures that contain sensitive user information. GrabzIt protects this information by using encryption.
- How to create DOCX and PDF documents with custom page sizes?
When creating a DOCX or PDF document in GrabzIt you are not restricted to the standard page sizes such as A4 and A3, instead you can create documents with any page size you desire.
- How does Web Archiving work?
Web Archiving allows your website to meet compliance regulations, content verification and more. To do this GrabzIt automatically archives your captures into the cloud.
- Can you create multiple captures at the same time?
Some apps need to many create captures as quickly as possible, to support this GrabzIt allows you to create captures in parallel.
- How to scale a PDF or DOCX to the browser width?
How to change the browser width used when creating PDF and DOCX documents. This could have an effect on how the document appears for instance a small width is likely to make the document appear as a mobile website.
- How to use GrabzIt’s API Securely?
How to safely send sensitive data using GrabzIt's API and SSL.
- How does GrabzIt handle caching?
What caching does GrabzIt do when creating captures and what the best strategy for using cached screenshots.
- There is a feature that is missing from GrabzIt!
Thought of something that is missing from GrabzIt find out how we could help.
- How to wait for a web page to load before performing a capture?
Sometimes a web page or part of it won't load immediately, however GrabzIt provides the delay and the waitForElement options to overcome allow you to overcome this.
- How do I send results via Amazon S3?
Both the Screen Scraper and the Online Screenshot tool support sending results via Amazon S3, this article explains how this works.
- How to auto-size an Animated GIF?
How to automatically size an animated GIF to its correct aspect ratio, without any padding or cropping from the source video.
- How to convert large HTML snippets using GrabzIt's API
Sometimes you want to convert a large HTML snippet into a single DOCX, PDF document or image. While there are limitations on how much HTML can be converted at once this article explains how to work around them.
- How to convert webpage to PDF using Print CSS
Occasionally a web page will have CSS that is only used for printing. Sometimes using this CSS when creating a PDF document results in a better PDF. This article explains how to use this CSS to create a PDF.
- Including a Table Of Contents in a DOCX document
You can automatically add table of contents to a DOCX created using GrabzIt by using the special table of contents element in the HTML.
- How to add password protection to a PDF or Word document
Add password protection to any PDF or DOCX file created using GrabzIt, so only the people who should be able to read the document can.
- How to Control the Cropping of PDF Content?
Control how a PDF document is cropped when creating a document from a targeted HTML element.
- How to create transparent image captures?
Web pages and HTML can be captured with a transparent background if you follow the technique detailed in this article.
- Why has my account been deleted?
To protect your privacy and our service we will delete inactive and invalid free accounts
- How to stop relative links being converted to absolute links in DOCX and PDF documents?
When converting HTML snippet relative links are usually automatically converted to absolute links when an address parameter is also specified, unless you follow this advice.
- I want to block access to my callback handler except from GrabzIt, is this possible?
How to secure access to your GrabzIt callback handler so that only GrabzIt can access it.
- How do I cancel my GrabzIt subscription?
If you want to cancel your GrabzIt subscription this article explains how.
- Domain is not valid with this application key. Please add it to your authorized domains.
What the domain is not valid with this application key means and how to solve it.
- How do I stop large image screenshots being stretched?
This article explains how to avoid the problem of large screenshots appearing stretched.
- Java: Unsupported major.minor version
What the Java unsupported version error means and how to solve it.
- How to handle the rate limit reached error
What the rate limit reached error is and how to solve it.
- What is the Scrape Page Limit?
An explanation of what the Scrape Page Limit is and what it is used for.
- Why does the PDF content not fill the page width?
Sometimes the width of content in PDF screenshots does not fill the page. Find out why and how to solve it.
- How does Capture Priority work?
What is Capture Priority and how it effects the time it takes to process captures.
- Why do I not immediately get premium features after I have upgraded?
Find out why you do not immediately get premium features after being upgraded.
- How do you improve the quality of web captures?
Find out how the quality of your captures, can be improved to match your specific requirements, be it for images, PDF's, DOCX or animated GIF's.
- How do I update my billing information?
If you need to update your billing information, please follow the instructions in this article.
- Why does PayPal keep rejecting my Credit or Debit card?
Having issues with your Debit or Credit card? This article explains some of the likely causes and solutions.
- How do I show a screenshot in a web page when using a callback handler?
Find out how to display a screenshot on a page when using the asynchronous callback handler method.
- Why did GrabzIt disable my scrape?
In certain circumstances GrabzIt will disable a scrape, this article explains how to stop this from happening.
- How do I get the Scraper to save data to a file?
A common requirement is to save a item of data directly to its own file, this article explains how.
- How do you calculate Total Resolution for animated GIF's?
Find out how we calculate the allowed total resolution for an animated GIF and what package you will require.
- Take screenshots of Unicode URL's with GrabzIt
Find out how to take screenshots of websites that use Unicode URLs with GrabzIt screenshot service.
- How to remove cookie notifications from screenshots
Cookie notifications in screenshots can ruin what would otherwise be an excellent screenshot. Find out how to remove these notifications, including using GrabzIt's automatic cookie notification removal feature.
- How do Free Periods work?
When you upgrade, downgrade or have a free trial, you get a free period. Read this article to find out more about how this works.
- How to disable JavaScript inline popups?
Occasionally screenshots contain unwanted inline JavaScript popups find out how you can try to disable them.
- How to test a Callback Handler?
Learn how to use GrabzIt's Callback Handler test tool to easily debug your own Callback Handlers.
- How to fix the 'A filter must be supplied' error?
This error can occur if you do not pass a filter parameter to a method that requires it in your scrape instructions.
- Does GrabzIt's Web Scraper respect robots.txt files?
We follow the rules found in the websites robots.txt file that is being scraped.
- How do I store a capture in a database?
Captures, such as screenshots and animated GIF's can easily be stored in a database as well as a file system. Follow this simple tutorial to find out how.
- How do you improve the quality of an animated GIF?
Find out how you can improve the quality of an animated GIF produced when converted from an online video.
- Why is the time on my scrapes and screenshots wrong?
How GrabzIt handles peoples time from around the world and how to fix you time if it is wrong.
- Accessing our API with a non-supported programming language
Create a GrabzIt client for any non-supported programming language by following these instructions.
- Why are all of my requests to GrabzIt's API timing out?
Are all of your requests to GrabzIt's API timing out? This article explains how to diagnose and fix the issue.
- How to capture a website that is blocking GrabzIt
Instructions on how to capture a website that is blocking GrabzIt services.
- Capture screenshots of web pages that use Basic Authentication
GrabzIt can capture any web page protected by basic authentication and covert it into an image, DOCX or PDF.
- Do you support canvas elements?
How our screenshot service works with canvas functionality.
- YouTube video has been removed, has an age restriction or is not available in the country it is being taken from
What does the YouTube video has been removed, has an age restriction or is not available in the country it is being taken from mean and how to solve it.
- Why are downloads not working on my iPad or iPhone?
Discover why document downloads such as PDF, DOCX and CSV are not working on a iPhone or iPad.
- Use a HTTP Proxy to create web captures
Create a image, DOCX or PDF screenshots of a website from anywhere in the world using HTTP proxies with GrabzIt.
- Tips on writing HTML for conversion
How to create HTML content for conversion by GrabzIt's HTML converting API's.
- Additional Premium Features
Here are the premium features that come as standard on any type of premium GrabzIt account, in addition to those listed on the upgrade page.
- Using GrabzIt behind a Proxy
How to use GrabzIt's capture API when your machine is located behind a proxy.
- How do you alter a web page before converting it?
How to alter the a web page before converting it to a image, PDF or DOCX.
- How to add bookmarks or outlines to PDF Documents?
Adding bookmarks to PDF document makes it easier for the reader to navigate to the section of the document they are interested in, fortunately GrabzIt automates this process for you.
- How to solve issues with your Callback Handler?
Find the solutions for the main reasons why your callback handler may not be working.
- Can we licence GrabzIt's capture software to run independently on our own servers?
The reason why it is not possible to run GrabzIt's capture software on independently of our API on external servers.
- Using PHP's Symfony Framework with GrabzIt’s Capture API
How to use GrabzIt Bundle to create websites screenshots and convert HTML to PDF, images, DOCX and more in the Symfony Framework.
- How to add variables to a Scheduled Task filename?
Variables can be added to a Scheduled Task filename that will allow it to be altered depending on the properties of task.
- How does GrabzIt convert HTML to DOCX
Find out about GrabzIt's approach when converting HTML to DOCX, in order to create the best Word documents possible.
- An unknown network error occurred
Some hints and tips on fixing the unknown network error issue.
- How to add borders to PDF documents?
It is very easy to add a border to your PDF document by using some simple HTML and CSS.
- Data Processing Agreement
Find out how to get a data processing agreements for your business.
- How do I change or update my current subscription?
Find out how to change your current GrabzIt package and what happens to your existing subscription.
- Why does taking a screenshot of some web pages result in a blank or white capture?
This article explains how blank captures can be created and how to solve the error.
- Can the same package/account be used on multiple websites?
How GrabzIt accounts and packages work with multiple applications.
- What are Remaining Captures?
This article explains what remaining captures are and how you can use them.
- An error occurred trying to save the screenshot
Find out what this error means and how to stop it occurring in the future.
- What is the Maximum Screenshot Size?
Find out how the maximum screenshot size
is calculated in GrabzIt.
- How do I delete my account?
If you want to delete your account this article explains how.
- How do I send results via FTP?
Both the Screen Scraper and the Online Screenshot tool support sending results via FTP, this article explains how this works.
- How do I send results via WebDav?
Both the Screen Scraper and the Online Screenshot tool support sending results via WebDav, this article explains how this works.
- How do I send results via Dropbox?
Both the Web Scraper and the Online Screenshot Tool support sending results via Dropbox, this article explains how this works.
- This screenshot is temporarily not accessible due to its storage location being offline
This article explains what the screenshot is temporarily not accessible error means and how to solve it.
- Why is my full length screenshot squashed?
If you have a full length screenshot that is appearing vertically squashed, we explain how to fix it.
- Does GrabzIt support HTTPS?
How our screenshot service works with HTTPS based websites.
- Can I make annual payments?
Find out how you can make annual payments when upgrading.
- Does your service effect Google Analytics?
Find out how our service deals with Google Analytics.
- What types of support do you offer?
GrabzIt currently offers several different types of support as explained in this article.
- Is GrabzIt VAT registered?
Are you doing your accounts, do you need to know if we are VAT registered?
- Does GrabzIt support Java Applets?
Find out how GrabzIt's screenshot services handle Java Applets.
- What are Monitor Checks?
This article explains what monitor checks are and what you can do with them.