Tools to Capture and Convert the Web

Why are all of my requests to GrabzIt's API timing out?

If all of your requests to GrabzIt's API never complete and then timeout, then there could be a problem with your network.

The most likely issue is a firewall or network configuration issue; this may have been done automatically by your web host, especially if you have been making many requests to our API. Remember that if you make a single call to the SaveTo method this alone will make a call to our servers every three seconds.

If you think this has happened to you the first thing you should do is to contact your web host to check if the domain is being blocked, if it is you should ask them to unblock it.

You should then ensure that you are using the asynchronous method to communicate with GrabzIt’s API.