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Not getting proper screenshot for becthle

For below url not getting proper screenshot.

https://www.bechtle.com/nl/shop/hp-912-ink-black--4347737--p

 

before few days we were getting proper results.

in BrowserWidth when we put -1 then we are getting below issue.

Issue:- Browser width cannot be less than 0. To use the default browser width specify 0 instead.

 

Could you please help me on this ASAP?

Asked by anonymous on the 5th of April 2021

-1 is not a valid size for a browser width it needs to be  0 or above.

Answered by GrabzIt Support on the 5th of April 2021

but before this we have used -1 as full length.

It's working in other stores properly.

So why its not working for this website?

Answered by anonymous on the 5th of April 2021

The only example were it can work is for documents like PDF and DOCX were the browser width can be autosized based on the document width.

Answered by GrabzIt Support on the 5th of April 2021

could you please check for provided url, if you are getting screenshot properly?

Answered by anonymous on the 5th of April 2021

Yes, it's fine.

Answered by GrabzIt Support on the 5th of April 2021

Still im getting wrong screenshot could you please provide me the Attribute of ImageOptions which you  have used?

Answered by anonymous on the 5th of April 2021

I don't understand what you mean by the wrong screenshot just use a standard size like 1366 or 0 for the default. It works fine.

 

Answered by GrabzIt Support on the 5th of April 2021

Kindly review below images

I'm getting this wrong screenshot using GrabezIT. :- https://ibb.co/C1TK2NX

correct should be like :- https://ibb.co/ZTrWGsC

Answered by anonymous on the 5th of April 2021

Ok, I ha e raised a case to investigate this issue.

Answered by GrabzIt Support on the 5th of April 2021

A fix for this issue has been released. The website apparently didn't like our accept-language header. Please wait for 30-45 minutes for the release to fully be deployed.

Answered by GrabzIt Support on the 5th of April 2021