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The capture did not complete with the error

Ask questions on how to capture or convert web pages or HTML into images, MP4. CSV, PDF or DOCX documents as well on how to convert videos into animated GIF's using our API.

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We are using php API for creating animated gif from video url ,

we got below error

"The capture did not complete with the error:"

GrabzItException in GrabzItClient.class.php line 272:

Please help me to solve this issue. Thanks in advance

Asked by GrabzIt Support on the 6th of March 2018

Sorry to hear about your error. We had a slow down on our capture servers at the time you raised this case that lasted a couple of hours we have identified the problem and released a fix so this shouldn't happen again in the future.

We believe this was probably the root cause of your error.

Answered by GrabzIt Support on the 6th of March 2018