Tools to Capture and Convert the Web
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Web Capture Questions

Ask questions on how to capture or convert web pages or HTML into images, CSV, PDF or DOCX documents as well on how to convert videos into animated GIF's using our API.

Dinamic image on header template
Good morning, I need to insert a dynamically loaded image. I tried to include an image in the hea...
12 posts
Video to gif, large file size ~3-5GB. Will it work?
Hello, I am currently setting up a process that is analyzing video data.  The videos are not from...
2 posts
Python API CSS Selector to click a button.
Apologies as I am not an experienced coder yet. I am using the Python API to render web pages to ...
3 posts
Problem with template table and content multirow
Hello,  i try to insert into template header a table with a cell that contains a multirow text if...
13 posts
html enabled into template
Hello,  i need to pass a custom html to header and footer, i see that with  $options->setTemplate...
15 posts
Center image in <td>
Converting html string to docx: <div style="text-align:center;"><img class="imgTopLogo" src="http...
2 posts
Bottom right td of tables has an 'after' on the text giving a space before the bottom border
We are continuing to get a DocX 'after' on the last paragraph of the bottom equal to the linesize...
19 posts
Not rendering table full width
When this renders it isn't filling the width of the page. Does anyone know what might be causing ...
2 posts
DocX - Additional space at the bottom of bottom row of tables
We are consistenly getting an additional space at the bottom of the bottom row of tables when con...
16 posts
Page Breaks on tables
Does anyone have a suggestion on how one might force a page break in docx such that short tables ...
28 posts
Font size in pdf is significantly smaller than in docx
We are finding that the PDF generation of the same HTML has a much smaller output font that the d...
4 posts
border box rendering in DocX
We are working through the different render behaviours between the DocX and the PDF so are lookin...
2 posts
HTML to DocX returns file but HTML to PDF is not
When we run the docx generator we get a file back  ie var HTML = document.querySelector('#' + $pa...
7 posts
GrabzIt Error: Your GrabzIt account has been suspended due to inactivity. Please renew your account: https://grabz.it/account/renew/
I see this error when I try to capture, even though I've renewed my account but still I'm getting...
4 posts
Vimeo unlist - coming up as invalid
Hey team We have vimeo videos which are by default unlisted when uploaded with an additional para...
2 posts
How to avoid the PDF capturing Cookie Consent / Newsletter Signup etc
Many of the URLs I'm converting to PDF are "blocked" by the need for cookie consent or other inte...
2 posts
CCTV capture
I want to capture image from public camera in city center but it is required to click play button...
3 posts
Screenshot stopped working when I migrated to DigitalOcean/CloudWays
After migrtating, my screenshot stopped saving to the server. I migrated from Godaddy Shared host...
6 posts
Uncaught SyntaxError: '' literal not terminated before end of script javascript.ashx:1:1168
HiWhen I click to downoad the image generated by Grabzirt, I ge this error message.Not sure how t...
2 posts
private URL(IP) capture
Does the URL's access rights (IP) need to be exposed to all realms to capture?
2 posts
Les images obtenues ne proviennent pas du bon site
Bonjour, J'utilise l'API php pour générer des images issues d'une application de cartographie. ...
6 posts
Html content not converting to image
I'm trying to convert html content to image but it's not converting to image showing as empty scr...
2 posts
DDOS with no more than 5 pdf generated per minute
I'm getting a DDOS error with a batch html to pdf conversion. I can't use the Save method, I have...
3 posts
Image File Download
Hello,   I am using REST API and I have converted the file and I am getting the response of the...
8 posts
Not getting background images after converting from html to image
background images are not applied after converting from html to image <body style="background-im...
2 posts
Form Fields not Appearing
I'm trying to convert this page to PDF, but the form fields are only partially filled in. When I ...
3 posts
Not getting proper screenshot for becthle
For below url not getting proper screenshot. https://www.bechtle.com/nl/shop/hp-912-ink-black--4...
11 posts
Como puedo consumir el servicio desde Angular +/8
Buenas tardes, me gustaría intentar probar este servicio para convertir informes Web que están en...
7 posts
Long Execute Time Convert To PDF
Hi Support, It took average 7.90 seconds to convert 50kb website into PDF. Is it normal ?
2 posts
URL to PDF
Hi Support, May i know how to set the scaling to convert url to pdf? Currently i need to convert...
2 posts
Accept cookies pop-up need to remove throught Grabezit
Hello Team, For BELOW URL  need to remove Accept Cookie Popup. https://www.worten.pt/informatic...
2 posts
Styling variables in Templates
I created a template and used it for headers and footers when generating DOCX. I am passing html...
2 posts
Upgrading to v3.4.5 - errors
Two issues: (1) When installing via Composer the folder structure is very different and is missi...
4 posts
Grabzit Callback - Examples?
I'm using this service to generate a PDF from HTML of a contest entry form but now I've enhanced ...
2 posts
Screen shots of Hidden Elements
Is it possible to take a screen shot of hidden elements of Div on the web page through css selector?
2 posts
image portion not capturing used 30 second delay
Hello Team, We are having issues in capturing full page screenshot for below URL. https://www.u...
10 posts
What is the way to remove this 'url' pop-up?
What is the way to remove this 'url' pop-up? This pop-up of "url" is not visible in the desktop ...
2 posts
Users click the Screenshot button again in a short time.
Hi, Dear.We are testing with api.It's going very well.I have a question.Users click the Screensho...
2 posts
Table to CSV conversion issue
Sometimes when I convert a table to a CSV, the formatting of the information is different when I ...
5 posts
Image Not Capturing for Insight DE
Hello Team,   I'm trying to Capture Screenshot using ASP.NET Script but Grabezit Not capturing ...
2 posts
SRC of img tags doens't work
Why my img src tags doesn't show? In my html file the img show correctly, but when i use the too...
2 posts
Конвертация и отправка по email введеных на сайте данных с помощью GRABZIT
Здравствуйте! Могу ли я осуществить конвертацию HTML -> DOCX с помощью GRABZIT при следующих усло...
2 posts
Full Page Screenshot for liverpool
Hello Team, Can you please check screenshot for below url? https://www.liverpool.com.mx/tienda/...
6 posts
Special copy/register sign and other special html characters (pdf api)
Hi, I would like to print a register-mark such as &reg; or &copy; with the pdf API. How can I do ...
5 posts
Accept cookies pop-up need to remove throught Grabezit
Hello Team Grabezit, I want to remove popup of Accept cookies and any other kind of pop-up so ho...
4 posts
Unable to export to dropbox
Hi, I wat to upload my file to dropbox in nodejs but its not working. var options = {"exportURL"...
2 posts
Grabzit in Wix
I have the following code in the onReady function within wix, but it does not appear to be genera...
5 posts
Maximum Captures Per Month
How to calculate the captures? for example page wise or charter wise calcultae in capture. please...
2 posts
save vs saveTo
Hi there I was trying to get grabzit to speed up the capture process and found that the "save"/a...
2 posts
Store generated PDF on s3 with Ruby active storage
The title actually says it all...   How do I send a generated PDF to Amazon S3, using Rails act...
2 posts
Font-size?? Default 16px looks very small
Hi, What is the default font-size for a pdf? According to bootstrap the default font-size for w...
2 posts
Feature request: html2header/footer
The template way is nice. But the styling differs from the rest of the page. And it is annoying t...
2 posts
Wanted to check if grabzit can generate tagged PDF if Html is accessible
Hi Team,We are using grabzit sofware to generate word and pdf documents from html in our organiza...
2 posts
Useragent not set to 'grabzit'?
Hi, We need to identify Grabzit as referer or as useragent. But I don't see any referer in our l...
2 posts
Capture Div Using Nodejs API
I am only able to capture the visible page using client.url_to_image(url, options);. Is it possib...
2 posts
gif api problem
Access to fetch at 'http://api.grabz.it/services/takeanimation.ashx?key=MGIxZDVjMWIwY2Y0NDE3YmI1N...
2 posts
Problems generating image for div with embed inside
Hello, I'm a paying customer trying to get a screen shot of a <div> element containing a tweet e...
2 posts
HTML TO PDF Conversion
Hello GRABZIT Team, iwant to know  about how to use HTML TO PDF Conversion plugin in asp.net mvc ...
2 posts
Potential DDOS Attack Deducted
Hi Support, I am trying to download PDF from api but i am facing crtical issue in functionality....
3 posts
DevTools failed to parse SourceMap
I'm getting this message in my Chrome console window: DevTools failed to parse SourceMap: https:...
3 posts
IPs ranges request from Grabzit
Hi,  Can you tell me the IPs ranges that use Grabzit to make the requests? I need aproves this ...
2 posts
cannot download nissan4u?
hello, i am trying to download this website for offline use: http://nissan4u.com/parts/sunny/er...
2 posts
Converting FB Post URL's to PDF on server
Hi, I'm currently looking for a script that will allow me to input a Facebook post URL and then s...
1 post
Converting HTML to Docx, grabz adding its own header
https://prnt.sc/qv1cef when converting html to docs, the library adding its own header and footer...
2 posts
ConvertHTML - difference between PDF and PNG/JPG
Hi I've been using ConvertHTML with PNG successfully and now I have been trying to use my same c...
7 posts
HTML to GIF?
Is it possible to use ConvertHTML with format of .gif if the HTML has a GIF file in it?   Thanks
2 posts
docx documents cause only error when opening in Word
We create docx documents with the following function:   require('grabzit/lib/GrabzItClient.clas...
10 posts
Remove GRABZIT label on pdf page
how do i remove GRABZIT label on my  pdf page
2 posts
How to create multipage pdf document from web page with dynamic content?
Hi. I need to convert web page with all styles and a lot of dynamic content to .pdf document. It ...
6 posts
Margin top Question
I'm using a template to include a header on the first page, but now my second, third, fourth.... ...
2 posts
How convert two column html document to .docx
Hi. I need to convert my Html page to .docx . I use GrabzIt('KEY').ConvertPage({'target': '#id', ...
7 posts
Required network configuration for using the plugin
Hi all, I am new to grabzit. When I deploy my java web application containing the grabzit-3.3.6...
6 posts
How does Scaling up images work?
In most cases, the screenshot I am trying to take is scaled down on the browser but I want to exp...
16 posts
Firefox issues with posistion
I am having an issue getting the screenshot to work correctly on Firefox in certain situations.  ...
5 posts
Using GrabzIt javascript on local
Is there a way for me to use GrabzIt javascript on my local and/or a page that is not public?   ...
13 posts
Regarding the large amount of convertion data
HI, When i am trying to convert the html to docx using this below mehtod. Merge a batch of Word...
12 posts
Changing the DOCX result in JavaScript
Hi, I am using the JavaScript code to export html into the Docx. is there any way that i can ma...
5 posts
How to capture 500 and other 5xx server errors with URLToImage?
I am using the code simillar to https://grabz.it/api/aspnet/advanced/com-object/. The catch handl...
2 posts
How do I set the owner password on the PDF so that it cannot be printed?
Other API options allow you to set an owner password, I have not been able to find a similar opti...
2 posts
Regarding the Installation of Grabzit through NPM
Hi, I have installed the grabzit through npm  but when i try to access it by javascript it gives...
6 posts
change font
I use  grabzIt.HTMLToDOCX() to create a *doxc*, can I change this *doxc* 's fontsize?
2 posts
python *docx* return a error
i use grabzIt.HTMLToDOCX to create a *docx*, when i use docx.Document to return a |Document| obje...
3 posts
why my docx is protected status in WORD
why my docx is protected status in WORD
2 posts
someone know how i put my login info?
i want to screenshot my website, but i must do login first, how i do this? please help!
4 posts
Convert Twitter GIFs(mp4) to real GIFs
Twitter converts all uploaded GIFs to MP4 and displays them in this way for better performance.  ...
2 posts
ConvertURL Create format pdf or docx not working - JPG always produced
Hi team, Testing the API using GrabzIt("key").ConvertURL(url).Create({"format":"pdf","download":...
3 posts
error while testing API
GrabzIt Error: Your current package does not support encrypting captures. Upgrade for free to enc...
2 posts
Error when configure GRABZIT
Hello sir,   I am sandip i have to  configure GRABZIT for youtube to gif. but it seems generate...
16 posts
Throw error when I run demo by python
error: Traceback (most recent call last):   File "GrabzItClient.py", line 6, in <module>     g...
19 posts
The capture did not complete with the error
We are using php API for creating animated gif from video url , we got below error "The capture...
2 posts